Suppose you have a problem and need to contact support or customer service.
Somethings not right about that credit card bill and you get on the "blower"...
push 1, push 5, all our customer service agents are currently busy and
will get back to you asap..please stay on the line and then this little ditty starts
playing in the background. Some sound tracks are catchy and begin to tap
a foot or hum along but other tunes like "My cheatin' heart..." make me chuckle.
Ahhhh...I haven't got time for this and slam down the phone but the worst
thing is I have to try again later...groan.

We've all been there right? What about those times when the option you
want is not there....to return to the main menu..press 9 and then that
infuriating...dial tone...crap!

So...when I attempt to contact a support service and they are right there...
"Can I help you sir?" Holy cow...is this for real..lol. Then I'm totally impressed
when that happens.

Case in point. This past weekend I invested in a HYIP with Strictpay and
my account was not updated. Happens sometimes, when the API is not
set up properly. Waited an hour and submitted a support ticket. After almost
two days elapsed and more support tickets to the Admin...I was getting
nowhere. No funds showing in my account and missed ROI.

Then I thought of Strictpay. Submitted a Support Ticket.  figured it was going
to be awhile but within a half an hour...bingo. After a couple exchanges.....
I asked if that transaction could be canceled and my funds returned. An hour
later...my funds were safely tucked away back in my Strictpay account.

Now that's service!



Usually I'm a laid back and calm guy but when the Admin of this HYIP would
not reply to my issue I started to get upset and I just had enough and made it a
mission to get those funds back and thanks to the Strictpay people...they made
it happen.

And what happens when your a satisfied customer...if your like me..you continue
to do business with that payment processor, merchant or service that takes the
time to help you out.





          Subscribe to the Gord's Home Biz newsletter